OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 38 comments received in the last 90 days.
10 May 2024
Very nice staff and helpful
06 May 2024
I have had a great experience with SNOWS BMW. Special thanks to Nick . He always has answers and solutions, giving attention to details and making it easy when it comes to making payments. He is wonderful. Much appreciated
02 May 2024
Excellent
29 April 2024
Courtesy car provided, voucher issued towards future work and car valeted
29 April 2024
Because I was happy. With service
23 April 2024
I'm satisfied with bmw service for their professionalism and good quality service
15 April 2024
Staff were really friendly and efficient and updated me regularly while the car was with them
13 April 2024
Gave permission for wiper to be changed, but it wasn't done Recall issue - wasn't completed as predicted so I had no car overnight, no offer of a free courtesy car, no apology or offer made
08 April 2024
I have always had a disappointing relationship with Snow's Isle of Wight, including when I tried to buy the car, in the end I gave up and bought it from Snow's Portsmouth. The young man at reception was better than my previous experiences.
12 May 2024
Polite quick service