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Serving good but overpriced for job ( replacement mirror assembly)
Agreed price of £450 for service but final bill came to over £550. Was told the extra was for addnl checks performed
Always good on reception, answering all my questions
Again cant fault the service but over priced
Vicky: very helpful & polite. I needed a replacement vehicle the same day so she managed to arrange it. Unfortunately, BMW customer services mucked it up by assuming (wrongly) that local Enterprise had a spare vehicle (maybe check first?).
good as expected. nice to receive the video from the technician with suggested works so that you can see it.
My service was performed under the terms of a 5 year service contract arranged by the previous owner. That did not result in my being given a paper record of the service's having been carried out, although no doubt that exists digitally.
The service was efficient and friendly.
Car taken in at time agreed. We were offered a courtesy car, but decline and waited in the very comfortable seating area where we were made coffes by a very nice member of staff. The car was finished when we expected it to be. Good experience. thanks
Punctual and helpful
I do not feel assured that the team had looked at it too closely. It is less than 2 years old and has performed perfectly. I asked about the aircon top up. Any problems - no. Then wait until it stops working was the advice. Just off to south of Spain
As always, friendly professional service.
No problems !
good end of warranty check on my vehicle, like the videos they send of the check
Car was completed on time, call for payment, so all I had to do was collect it
Ease of booking, knowledge of service receptionist, hire car and quality of service.
Snows get things done very quickly and efficiently
First rate service the Phillip was exceptionally helpful to me and was extremely professional
Easy to book, clear explanations before and after work done. Friendly and very competent staff
Always difficult to contact service dept. on phone. Apart from this, excellent service.
Work carried out professionaly
Excellent staff who are so helpful and accommodating.
Car wasn't washed on this occasion.
Nothing to complain about
Always helpful and professional.
Good service all round but hard to contact